Refund Policy

We want our customers to have a positive experience with our digital products.

Because our products are delivered electronically, refund requests are reviewed on a case-by-case basis.

A refund may be considered in the following situations:

• The purchased product could not be delivered due to a technical issue.
• The product was not received because of a technical problem on our side.
• A duplicate payment was made for the same order.

Refund requests should be submitted within 7 days of purchase and include the order or transaction details.

Once a refund is approved, it will be processed through the original payment method. Processing times may vary depending on the payment provider.

Refunds may not be available after a digital product has been successfully delivered and accessed, except where required by applicable law.

For refund requests or questions, please contact our customer support team.

Contact: support@myvintech.ca